Cube Finance and Lexify hosted the webinar “Chatbot AI Revolution: Legal Risks and Real-World Applications in the Professional World”, bringing together professionals, business leaders, and technology experts to discuss the growing role of Artificial Intelligence in business processes and customer interactions.
The event focused on both the opportunities offered by AI-powered assistants and the legal, regulatory, and operational considerations organizations must address when implementing AI-based solutions.
The webinar opened with a presentation by Carmelo Fontana, Google EMEA Senior Regional Counsel, who explored the use of chatbots in B2C services. Through practical examples, he examined the challenges of transparency, user communication, and consumer protection, highlighting the importance of maintaining trust and compliance when deploying AI-driven customer-facing solutions.
The second session featured Stefano Zanchetta, CEO of Cube Finance, who presented CubeBot Pro, a cloud-based platform designed to enable organizations to build customized AI assistants capable of responding exclusively on their own corporate knowledge and data sources. The presentation demonstrated how specialized AI assistants can help organizations improve efficiency, facilitate access to information, and reduce the risk of inaccurate or misleading responses often associated with general-purpose AI systems.
Several practical use cases illustrated how AI-powered assistants can support internal operations, enhance customer service, and provide controlled access to company-specific information while maintaining governance and reliability.
The webinar concluded with a presentation by Lars Schlichting, CEO of Lexify, who addressed the legal implications of adopting and offering AI-based solutions. His session covered key topics including liability, data protection, governance requirements, and regulatory considerations that organizations should evaluate before integrating Artificial Intelligence into their products, services, and business processes.
The discussion highlighted the importance of balancing innovation with appropriate legal safeguards, ensuring that AI technologies are implemented responsibly and in accordance with applicable regulatory frameworks.
The event provided participants with a practical overview of both the business potential and the compliance challenges associated with Artificial Intelligence, offering insights into how organizations can leverage AI technologies while maintaining transparency, control, and regulatory compliance.
Carmelo Fontana
Google EMEA Senior Regional Counsel
Stefano Zanchetta
CEO Cube Finance
Lars Schichtling
CEO Lexify
